The Digital CIO can, with some clear thinking, salvage his position and make his life easier. The first step in helping IT people of every stripe, as well as the Chief Information Officer, is to clearly communicate with other members of the infrastructure, holding problem solving and planning conferences. In other words, head issues off at the pass. Another critical step would be bringing outside consultants to teach the staff. You could also bring IT and non-IT people into an innovators meeting or trials of new equipment and software. Either way, communication and planning is crucial to peace of mind.
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