Mobile Device Management
The use of mobile devices, from smartphones to tablets, has skyrocketed in recent years—a shift that adds new pages to the telecom dictionary.
Like all other things telecom, the experts at Telapprise are fluent in navigating this more complex mobile computing and communications environment.
For companies who need to have the same security, service, software, control and inventory management capabilities for their company's mobile device data as they do for traditional phones and networks, Telapprise offers a Mobile Device Management (MDM) program from MobileIron. This ensures that the mobile devices being used by employees, whether they're company-provided or employee-purchased, maintain security and cost efficiency without sacrificing privacy. In today's world, this is a critical component of a company's overall telecom management.
The program uses MobileIron's smartphone data virtualization technology to create a central view of mobile content, activity and applications in the data center so that IT and end-users have real-time intelligence and control across the enterprise. Specific components of Telapprise's MDM platform (MobileIron) are:
Take Control – bring multiple OS devices under control
Multi-OS Device Management
- Central web-based console across operating systems
- Inventory and asset management
- Device configuration
- Encryption policy (phone, SD)
- Lockdown security (camera, SD, Bluetooth, WiFi)
- Password enforcement
- Remote lock and wipe
- File distribution
- End-user self-service
Enterprise Data Boundary
- Selective wipe
- Privacy policy
Lost Phone Recovery
- Locate and map
- Restore and migrate
Administration
- Over-the-air provisioning
- Role-based access
- Group-based actions
- Broadcast SMS, APNs
- Persistent logs and audit trails
Enterprise Integration
- Web Services API
- BES & ActiveSync Integration
- Directory Services AD/LDAP
- Certificate Authority
App Management
- Inventory
- Secure publishing and delivery
- Rogue app protection
Access Control (Sentry)
- ActiveSync connection activity and device visibility
- Blocking of email access
Advanced Security
- Certificate distribution
- Posture detection
Remote Control
- Real-time, permission-based
Reduce Costs – maintain efficiency using real-time activity data
Visibility and Reporting
- Across voice / SMS / data
- Across phone OS
- Across operators
- Across employee-billed & company-billed phones
- Across locations
Real-time Roaming Control
- Alert when roaming starts
- Alert when usage level hit
- User and country analysis
Exception and Abuse Control
- Inactive phones
- Activity spikes
- Toll calls
- Overages
Service Quality Monitoring
- Dropped calls
- Signal strength
- 3G availability
Event Center
- Activity thresholds
- Security indicators
- Alert triggers
Billing Plan Integration
- Allowances and eligibility
Expand User Experience – empower users to maintain compliance and ensure productivity
Communications
- History & threads
- Contact & SMS search
- Privacy control
Usage Visibility
- Voice / SMS / data
- Spikes & roaming
- Dropped calls
App Discovery
- Published apps (internal & external)
- Self-provisioning
Self-service
- Phone registration
- Locate / map
- Lock / wipe
- Storage level