Enter the Matrix

A Blog by Telapprise

Thinking About 2019 Goals? Start with Telecom, IT, and Cloud Planning!

Before we get to party favors, champagne, and New Year’s Eve countdowns, there’s a lot of work to do. That’s especially true if you’re an IT leader evaluating your business goals and telecom and cloud agenda for 2019. This level of planning requires analyzing your business goals, setting specific and measurable metrics to reach them, … Continued

The UC Platform is Just the Tip of the Iceberg

It’s a well-known fact that the majority of an iceberg lies below the surface – the same can be said for the typical Unified Communication (UC) implementation and environment. On top of the features and functionality we all love –voice and video conferencing, mobile apps and IM – when you look at the UC platform … Continued

Supplier Spotlight: AT&T

AT&T builds human-first technology that puts their business customers first.  The company delivers and continue to invent new ways to deliver, intelligent solutions that power businesses in near real-time.  They also innovate to drive progress-connect smarter cities, live healthier lives and build something bigger than platforms and infrastructures. In a world where the pace of … Continued

Why is it so Hard to Get Telecom and Cloud Services Implemented?

Every shift in technology brings challenges along with the potential for big benefits — and the adoption of telecom and cloud services is no exception. While telecommunication services are one of the largest spending categories for most organizations, it’s also one of the most complex and poorly managed. Often collaboration between IT and telecom departments … Continued

Supplier Spotlight: RingCentral

RingCentral is a global provider of cloud-based business unified communications and collaboration solutions (UCC). Providing increased flexibility and cost-effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, … Continued

Carrier Complaints on the Rise – How You Can Avoid The Frustration of Dealing with Telecom Providers

These days, the words telecom and communications are synonymous with the words ‘consumer complaints.’ That’s according to a recent survey by the Consumer Federation of America. In its annual ranking of the most common and fastest-growing area for consumer complaints, the category of Communications hit the number seven spot on the top 10 list. (Source: … Continued

3 Steps to Smarter Mobility Management

Remember the days when we had two cell phones, one for work, and one personal phone? What may seem like a foreign concept to some Gen X and Z-ers, was the norm some 10 years ago. Today, however, it’s a whole different story. Numerous factors have influenced the evolution of the mobility in the workplace. … Continued

Why Building a Baseline Assessment Could Save You Big Money

  If your organization is considering adopting additional cloud services, advanced telecom, or rearchitecting connectivity solutions, it’s critical to first identify what your IT environment looks like today before making changes to the existing systems. This starts by establishing a  service inventory. This process helps teams identify server infrastructure,  software applications, and voice and data … Continued