Enter the Matrix

A Blog by Telapprise

The UC Platform is Just the Tip of the Iceberg

It’s a well-known fact that the majority of an iceberg lies below the surface – the same can be said for the typical Unified Communication (UC) implementation and environment. On top of the features and functionality we all love –voice and video conferencing, mobile apps and IM – when you look at the UC platform … Continued

Supplier Spotlight: AT&T

AT&T builds human-first technology that puts their business customers first.  The company delivers and continue to invent new ways to deliver, intelligent solutions that power businesses in near real-time.  They also innovate to drive progress-connect smarter cities, live healthier lives and build something bigger than platforms and infrastructures. In a world where the pace of … Continued

Why is it so Hard to Get Telecom and Cloud Services Implemented?

Every shift in technology brings challenges along with the potential for big benefits — and the adoption of telecom and cloud services is no exception. While telecommunication services are one of the largest spending categories for most organizations, it’s also one of the most complex and poorly managed. Often collaboration between IT and telecom departments … Continued

Carrier Complaints on the Rise – How You Can Avoid The Frustration of Dealing with Telecom Providers

These days, the words telecom and communications are synonymous with the words ‘consumer complaints.’ That’s according to a recent survey by the Consumer Federation of America. In its annual ranking of the most common and fastest-growing area for consumer complaints, the category of Communications hit the number seven spot on the top 10 list. (Source: … Continued

3 Steps to Smarter Mobility Management

Remember the days when we had two cell phones, one for work, and one personal phone? What may seem like a foreign concept to some Gen X and Z-ers, was the norm some 10 years ago. Today, however, it’s a whole different story. Numerous factors have influenced the evolution of the mobility in the workplace. … Continued

Why Building a Baseline Assessment Could Save You Big Money

  If your organization is considering adopting additional cloud services, advanced telecom, or rearchitecting connectivity solutions, it’s critical to first identify what your IT environment looks like today before making changes to the existing systems. This starts by establishing a  service inventory. This process helps teams identify server infrastructure,  software applications, and voice and data … Continued

Moving to the Cloud? Build a Telecom Service Inventory First.

Considering moving some of your telecom assets and applications to the cloud? Just like any other move, it shouldn’t be taken lightly. Companies need to think strategically about everything from costs, scalability and increased flexibility, to how the cloud will impact how team members work. Before making the leap and even thinking about comparing cloud-based … Continued

Top Four Considerations for Migrating to Office 365

  Migrating to Microsoft Office 365 from an on-prem environment can deliver significant benefits for organizations. The transition to the cloud levels the playing field for companies of all sizes because it gives businesses the ability to leverage cloud versions of multiple Microsoft products, without the hassle and cost of buying, configuring and managing servers … Continued