Enter the Matrix

A Blog by Telapprise

The UC Platform is Just the Tip of the Iceberg

It’s a well-known fact that the majority of an iceberg lies below the surface – the same can be said for the typical Unified Communication (UC) implementation and environment. On top of the features and functionality we all love –voice and video conferencing, mobile apps and IM – when you look at the UC platform … Continued

Why is it so Hard to Get Telecom and Cloud Services Implemented?

Every shift in technology brings challenges along with the potential for big benefits — and the adoption of telecom and cloud services is no exception. While telecommunication services are one of the largest spending categories for most organizations, it’s also one of the most complex and poorly managed. Often collaboration between IT and telecom departments … Continued

Supplier Spotlight: RingCentral

RingCentral is a global provider of cloud-based business unified communications and collaboration solutions (UCC). Providing increased flexibility and cost-effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, … Continued

Moving to the Cloud? Build a Telecom Service Inventory First.

Considering moving some of your telecom assets and applications to the cloud? Just like any other move, it shouldn’t be taken lightly. Companies need to think strategically about everything from costs, scalability and increased flexibility, to how the cloud will impact how team members work. Before making the leap and even thinking about comparing cloud-based … Continued

Enterprise security trends to watch

Cybersecurity and enterprise security programs are quickly becoming a top priority for businesses. A successful enterprise security effort connects strategy, performance, and risk to keep a close watch on cyber threats while improving resilience across the enterprise. Leading companies are looking for the right security controls, incident response solutions, and threat intelligence platforms to proactively … Continued

Top 3 things you need to know about SD-WAN

Reliable network services are critical for today’s businesses. Companies need secure, always-on network infrastructure to keep people and places connected and to keep business moving forward. Software-Defined Wide Area Networking (SD-WAN) has attracted a lot of attention over the last several years for its ability to provide on-demand bandwidth and consistent network performance across multiple … Continued

Finding your UCaaS Ecosystem

UCaaS or Unified Communications-as-a-Service is a subject that’s often hard to define. If you ask ten different people what UCaaS means and what business results it delivers, you may get ten different answers. Whether you’re speaking to C-level executives, IT pros, operations staff, marketers or sales, everyone has their unique definition and set of ‘must … Continued

Net Neutrality in 2018 and what it means for your business

The December 2017 decision by the Federal Communications Commission (FCC) to repeal net neutrality rules has sparked a flood of emotions and arguments on both sides of the aisle. Many supporters of net neutrality worry that repealing the regulations could pave the way for unfair practices by internet service providers, like Verizon, Comcast, and AT&T. … Continued

The Rise of Mobility and Its Effect on Business

By 2020, mobile devices will be so pervasive that the number of devices in the U.S. market will outnumber the population of the United States by 4 to 1. While that ratio seems to be almost real, the reality is that today most of the United States population uses at least one mobile device on … Continued

3 Ways Unified Communication Has Changed The Remote Workforce

The trend of working from home offices or remote locations has definitely been gaining speed over the past few decades. According to a recent Gallup poll, 37% of individuals work from a location outside of the corporate office at least once per week. This is a significant gain from the less than 10% two decades ago. If you … Continued