VoIP experts believe that what HTTP has done for the written word in the digitized world, SIP will do even more for voice. An increasing migration to SIP solutions is happening, making SIP the next generation communication option.
For small and medium-sized companies, cost is the main driver of this paradigm shift as they try to better unify their communication systems while improving their bottom lines. SIP used to be the realm only of the big names, but advancing VoIP technology has leveled the playing field. Businesses that hesitate to embrace SIP risk facing a bleak future.
What to Look for in an SIP Platform
What can better unify business communications if not flawless connectivity that can call any number from end to end anywhere in the world. This is the primary benefit of SIP trunking services without the complexities and exorbitant costs of hardware and software. While traditional telephony systems are here to stay for a while more, SIP solutions can easily be interfaced with them, making the shift less burdensome for existing proprietary users.
SIP is not just a trend but a purposeful communications tool to meet the growing needs of businesses, their customers, partners, suppliers and other stakeholders. Thus, the platform they choose must have the basic features they need such as the following:
• Flexibility for new capabilities – Integration and compatibility with traditional telephony networks are what new buyers are looking for in SIP trunking solutions. Users can then experience the benefits of their old systems while enhancing them with new capabilities.
• Disaster recovery – A reliable disaster recovery system helps companies improve operational efficiencies and save on costs. SIP trunking service providers have redundant recovery techniques and multiple data centers to ensure minimal interruption and guarantee business continuity.
• Voice quality – The voice at both ends of the line must be of premium quality to avoid issues caused by miscommunication. Transmittal of video, text, and other information must likewise be flawless.
• Mobility and BYOD – Telecommunicating and frequent travelling are becoming norms in doing business. A good SIP solution must be able to support the needs of BYOD systems and a mobile workforce.
Communication trends and preferences point to SIP services as the future of communications. Businesses who choose to give a cold shoulder to this proposition stand to lose to the competition or even be out of business.