10 security tips for customer support, service

Copyright (c) 123RF Stock Photos
Copyright (c) 123RF Stock Photos

Breaches of customer information security generate negative publicity and harm business operations. While businesses always have to worry about malicious attacks, there is another possible threat to information security’s inadvertent disclosure by employees. There are several measures companies can take to prevent these inadvertent releases of confidential information. Some of these steps include changing where information is stored, measures in employee training and operations, IT support procedures, and ensuring that one’s legal team is involved in drafting and signing agreements.

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http://www.fiercecio.com/story/10-security-tips-customer-support-service/2013-08-26?utm_source=rss&utm_medium=rss