A number of CIOs at prominent firms have been able to move into greater management positions through the principles of continuous improvement. CIOs who focus on continuously improving business functions at their enterprise not only reduce costs and improve profits, but show that they are capable of solving problems outside of the realm of business technology. Bill Wray says CIOs are natural fits for driving continuous improvement because they already have mastered project management and implementing structured change. Wray was able to leverage his devotion to continuous improvement to a promotion from CIO to COO.
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