Today, organizations use software and services to help employees collaborate electronically across the business. In order to formalize how this collaboration software works in the business roles of the organization, many companies choose to develop enterprise collaboration plans to outline expectations for how the software and services will be used. This document can cover goals, schedules, roles and responsibilities, and system governance. In addition, such plans also cover documentation audits, process maps, and detailed technical points for the software. Having such a document can make administering an electronic collaboration solution much easier.
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