2013’s Top TEM Trends: A CCMI Survey

21853865_sIn August 2013, CCMI surveyed 100 executives with telecommunications management responsibilities. The study was tried to identify trends in: responsibilities, management, and device use. The study found that centralized IT management of fixed and mobile telecom management is most prevalent, and that no single service delivery method is preferred. Reimbursement policies are a common theme, extending to most users

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