How to quickly resolve problems in B2B SaaS

Copyright (c) 123RF Stock Photos
Copyright (c) 123RF Stock Photos

Software as a service, or SaaS, in the Business to Business, B2B, world, can be plagued with issues. There are ways to ease this pain. One way is to make the whole process easy to see and use via a Dashboard interface. Not only does it make it easier on the customer, but it makes trouble shooting easier too. The other thing, in complex systems that run across platforms is to have teams for each section of the software, and a plan to meet in the middle, sharing your analysis. While solving problems isn?t easy, preparation saves time and money.

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http://thoughtsoncloud.com/index.php/2013/11/what-is-saas-b2b-missing-today/