Before we get to party favors, champagne, and New Year’s Eve countdowns, there’s a lot of work to do. That’s especially true if you’re an IT leader evaluating your business goals and telecom and cloud agenda for 2019. This level of planning requires analyzing your business goals, setting specific and measurable metrics to reach them, and looking at ways technology can help you get there. For those teams embracing cloud technologies and services, part of the equation is identifying the critical supporting pieces of a cloud-first strategy. For example, if your goal is to bump up your disaster recovery and business continuity program, you may consider ditching your secondary data center. And, in that case, you’ll want to start investigating your options for a hybrid or multi-cloud disaster recovery solution. From there you’ll probably start asking questions about how a multi-cloud strategy can add redundancy and diversify your business across multiple cloud providers to reduce costs.
Knowing how your goals will affect your telecom and cloud planning is no easy task. Part of that is because it takes so many interconnected technologies, vendors, and carriers to make things work. Take for instance our average client at Telapprise. Our average customer has at least a dozen vendors when it comes to telecom and cloud assets. That means there are dozens of different contracts, a dozen customer service reps, a dozen account managers, and dozens of invoices to manage. 2019 planning and making any changes to these services can result in major headaches. It requires more time, research, vetting, and project management than many organizations can spare. Telapprise can help by providing expert telecom and cloud guidance, regardless of your company’s objectives for the coming year. In addition to building your ideal telecom ecosystem, we are your single point of contact to deal with multiple vendors, suppliers, and carriers providing these services. By working with us and taking a comprehensive and deliberate planning approach, you’ll dramatically cut the risks involved in rolling out new services, ensuring continuity of service across your entire IT environment. Let’s review how critical business goals can impact your telecom and cloud planning, and how Telapprise can help.
‘We plan to add new sales staff. How do we keep them connected and productive, no matter where they are working from?’
Increasingly, you’ve probably noticed that employees at every level depend on staying connected to multiple devices throughout the workday to be as useful and productive as possible. Unified communications (UC) meets these goals because it allows the organization to communicate more effectively across multiple platforms. Instead of having to manage each of those devices separately – desk phone, cell phone, laptop, and desktop – with UC you link them all in a way that connects and streamlines communications technology. Teams also have access to integrated applications like web and video conferencing, instant messaging, and voicemail-to-text features. Behind the scenes, you need a reliable and dynamic network architecture to power a seamless and productive UC experience. That’s why at Telapprise we deliver a comprehensive network assessment before your UC implementation. We offer guidance on traffic needs, bandwidth estimates, backup solutions, and can perform a proper LAN analysis to make sure you’re ready to get a UC system in place. Read our recent blog titled, ‘The UC Platform is Just the Tip of the Iceberg,’ for more info on this topic.
‘We plan to add a new branch office in 2019. Will my current network infrastructure support it?”
It’s an exciting time if your business is expanding. Maybe you acquired a competitor, or perhaps you’re adding a branch office in a new region to support a new customer. To underpin this growth, you may need to upgrade your network infrastructure and connectivity options. Businesses that rely on UC or Software-as-a-Service applications like Office 365 or G Suite, or line of business applications, may need a more modern and flexible WAN. Spending bandwidth and money, routing multimedia traffic back to an internet hub at your corporate office, for example, makes little economic sense. At Telapprise, we can guide you on selecting and implementing a software-defined WAN to support additional activity on your network, and we can set up and manage other connectivity options like 4G LTE to bring down your high MPLS and bandwidth costs. With an SD-WAN, as traffic comes into your network, routing algorithms use application-based policies to direct traffic. The software monitors the end-to-end performance of the paths between source and destination, finding the optimized path based on application constraints and business needs. A software-defined network allows your team to set policies, so data runs across the optimal path, using private circuits for critical data and less expensive services, like 4G LTE or IP broadband, for the rest.
As you can see, setting your goals and making a plan for the coming year is no easy task. The most challenging part is that the exercise usually uncovers more questions than answers. The good news is Telapprise can help! We have the telecom experience, technology expertise, and built-in relationships with vendors and carriers to get the job done. We can answer your toughest questions, come up with ones you may have missed, and get you on a path toward success. Join us! Because with the right telecom and cloud partner by your side, when 2019 arrives your champagne will taste sweeter and your future will be even brighter!