Supplier Spotlight: West

West connects businesses to their customers.

West Corporation is a global technology enablement company that connects people around the world. They do this by empowering enterprises with communications technology and solutions for superior communication with customers, improved collaboration among employees, and better connectivity to emergency assistance.

With the industry’s broadest and most complete portfolio of enterprise-grade UCaaS solutions, the technology they offer and the support they provide are designed to meet the challenges of today’s complex enterprise communications environments. Services include:

  • Conferencing & collaboration
  • Cloud contact center
  • CX design & support
  • Hosted voice & networks
  • IVR & self-service
  • E911 & emergency routing
  • Proactive notifications & mobility

West provides customers with options to meet the highest standards of performance and reliability and the flexibility to maximize existing resources and migrate to the Cloud at your own pace.

Your go-to Cisco solutions provider

West is a leading provider of Cisco-based UC and collaboration solutions. Through rigorous testing and validation processes, they deliver superior services and support, earning several elite Cisco certifications and awards, including:

  • #1 Webex reseller and CCA provider worldwide
  • #1 commercial HCS provider in the US
  • #1 Collaboration Cloud partner in the Americas
  • Cisco Service Provider of the Year (Americas) at the 2017 Collaboration Summit

With a breadth of expertise spanning solution design, implementation, adoption, and ongoing support, you can rest assured knowing that West has you covered when it comes to Cisco collaboration.

Quick Facts

Headquarters: Omaha, NE

Company size: 1,001-5,000 employees

Year founded: 1991

Specialties: Conferencing Services, Audio Conferencing, Video Conferencing, Web Conferencing, Webcasts, and Conferencing & Streaming Software


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