It’s enough to push you over the edge! Edge computing is the dominant term associated with enterprise computing in 2019. But why? In a nutshell, edge computing includes a set of connected systems and devices that can gather and analyze data – close to users and close to the data, instead of at a data … Continued
As part of our continuing effort to bring industry expertise to our customers, Telapprise has joined forces with Triple Helix Technology. This merger brings additional resources to Telapprise’s technical and sales teams supporting it’s AT&T partnership and emerging IT transformation practice. We sat down with Matthew McKee, Triple Helix’s Vice President and General Manager to … Continued
As mobile becomes the preferred platform in the enterprise, it’s clear that corporate IT departments need to retool their conventional security policies. Luckily, Identity and Access Management (IAM) solutions integrated with Enterprise Mobile Management (EMM) platforms are helping teams bolster their security programs. Together, these applications streamline the management of devices and apps, help maintain … Continued
Today’s businesses don’t look like they used to: we’ve traded cubicles and corporate offices for remote working, branch offices, and cloud computing. This shift has put the enterprise network at the center of it all. Employees, customers, and partners rely on it daily to stay connected and access the applications they need to do their … Continued
UCaaS or Unified Communications as-a-service has gone from alternative technology to the go-to option for businesses looking to reduce costs and enjoy smarter and easier ways to collaborate. When evaluating enterprise communication options, it’s helpful to start with the company’s current phone system and review its capabilities and overall satisfaction, compared costs, and long-term goals. … Continued
A cloud-based IT environment provides many transformational advantages, including everything from reducing risks, to increased efficiency, scalability and flexibility. Not only that, cloud computing helps IT break down silos across their business to start new partnerships, apply new technologies, and expand opportunities. That’s probably why cloud usage among enterprises continues to increase so dramatically. Recent … Continued
The broad range of wireless and mobile services required for today’s modern enterprise spans way beyond smartphones and laptops. For companies today it includes managing devices, mobile apps, mobile rate plans, security, configuration, wireless contracts, and more. It also includes giving teams the support they need to enhance performance and drive innovation in every aspect … Continued
West connects businesses to their customers. West Corporation is a global technology enablement company that connects people around the world. They do this by empowering enterprises with communications technology and solutions for superior communication with customers, improved collaboration among employees, and better connectivity to emergency assistance. With the industry’s broadest and most complete portfolio of … Continued
When it comes to team collaboration apps, getting it right is a challenge. That’s because it’s a matter of digging deeper into what’s most critical to your organization. Looking at the big players like Cisco’s Webex Teams vs. Microsoft Teams vs. Google Meet, all platforms deliver a range of features designed to make it easier … Continued
NICE inContact transforms the way contact centers achieve their customer experience goals. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. CXone empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Through a powerful combination of technology, people … Continued