Delivering modern IT-as-a-service across cloud, applications, security, data, and infrastructure Rackspace is the partner of choice in a world of ever-changing IT. Rackspace delivers certified expertise and integrated managed services across public and private clouds, managed hosting and enterprise applications. Because Rackspace partners with the leading technology providers, including Alibaba®, AWS, Google™, Microsoft®, OpenStack®, Oracle®, … Continued
If you’ve heard a lot about SIP trunking or Session Internet Protocol services lately, it’s because more businesses are moving away from traditional communication networks and adopting Unified Communication or UC systems. They’re making a move to IP-based voice services for cost savings, access to advanced features, and streamlined management capabilities. Businesses are also transitioning … Continued
Digital transformation is more than just a buzzword for the enterprise. Technology is reshaping how businesses operate and interact with customers in many essential ways. Digital transformation is about finding ways to use technology to retool processes, so they’re more efficient and effective. While many large-scale organizations are in the midst of digital transformation, many … Continued
Zoom and AT&T Offer Full Suite of Enterprise Communications Services Zoom Video Communications, Inc. and the world’s largest telecommunications company, AT&T, have teamed up to provide Zoom’s modern video communications services to AT&T Business customers. The Zoom and AT&T relationship is two-fold. AT&T resells Zoom as an integrated component of the AT&T Global Audio Conferencing … Continued
The customer experience or CX is something that should be on the radar of business leaders and marketers in the coming year. More than a snapshot in time or a specific customer metric, the customer experience takes a holistic and aggregated view of customers’ interactions with the brand over the life of the relationship. The … Continued
Before we get to party favors, champagne, and New Year’s Eve countdowns, there’s a lot of work to do. That’s especially true if you’re an IT leader evaluating your business goals and telecom and cloud agenda for 2019. This level of planning requires analyzing your business goals, setting specific and measurable metrics to reach them, … Continued
It’s a well-known fact that the majority of an iceberg lies below the surface – the same can be said for the typical Unified Communication (UC) implementation and environment. On top of the features and functionality we all love –voice and video conferencing, mobile apps and IM – when you look at the UC platform … Continued
AT&T builds human-first technology that puts their business customers first. The company delivers and continue to invent new ways to deliver, intelligent solutions that power businesses in near real-time. They also innovate to drive progress-connect smarter cities, live healthier lives and build something bigger than platforms and infrastructures. In a world where the pace of … Continued
Have you ever noticed that when it comes to team collaboration tools, you’re often looking at either choosing tools that support the left or right brain? There are great tools for mapping out project schedules and task management, such as Trello or Asana. Or there are tools to support highly creative and visual right-brainers. Tools … Continued
Every shift in technology brings challenges along with the potential for big benefits — and the adoption of telecom and cloud services is no exception. While telecommunication services are one of the largest spending categories for most organizations, it’s also one of the most complex and poorly managed. Often collaboration between IT and telecom departments … Continued