Enter the Matrix

A Blog by Telapprise

Supplier Spotlight: West

West connects businesses to their customers. West Corporation is a global technology enablement company that connects people around the world. They do this by empowering enterprises with communications technology and solutions for superior communication with customers, improved collaboration among employees, and better connectivity to emergency assistance. With the industry’s broadest and most complete portfolio of … Continued

Supplier Spotlight: Rackspace

Delivering modern IT-as-a-service across cloud, applications, security, data, and infrastructure Rackspace is the partner of choice in a world of ever-changing IT. Rackspace delivers certified expertise and integrated managed services across public and private clouds, managed hosting and enterprise applications. Because Rackspace partners with the leading technology providers, including Alibaba®, AWS, Google™, Microsoft®, OpenStack®, Oracle®, … Continued

Transitioning from TDM Voice to SIP

If you’ve heard a lot about SIP trunking or Session Internet Protocol services lately, it’s because more businesses are moving away from traditional communication networks and adopting Unified Communication or UC systems. They’re making a move to IP-based voice services for cost savings, access to advanced features, and streamlined management capabilities. Businesses are also transitioning … Continued

Supplier Spotlight: Zoom Video Communications

Zoom and AT&T Offer Full Suite of Enterprise Communications Services Zoom Video Communications, Inc. and the world’s largest telecommunications company, AT&T, have teamed up to provide Zoom’s modern video communications services to AT&T Business customers. The Zoom and AT&T relationship is two-fold. AT&T resells Zoom as an integrated component of the AT&T Global Audio Conferencing … Continued

The UC Platform is Just the Tip of the Iceberg

It’s a well-known fact that the majority of an iceberg lies below the surface – the same can be said for the typical Unified Communication (UC) implementation and environment. On top of the features and functionality we all love –voice and video conferencing, mobile apps and IM – when you look at the UC platform … Continued

Why is it so Hard to Get Telecom and Cloud Services Implemented?

Every shift in technology brings challenges along with the potential for big benefits — and the adoption of telecom and cloud services is no exception. While telecommunication services are one of the largest spending categories for most organizations, it’s also one of the most complex and poorly managed. Often collaboration between IT and telecom departments … Continued

Supplier Spotlight: RingCentral

RingCentral is a global provider of cloud-based business unified communications and collaboration solutions (UCC). Providing increased flexibility and cost-effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, … Continued

Moving to the Cloud? Build a Telecom Service Inventory First.

Considering moving some of your telecom assets and applications to the cloud? Just like any other move, it shouldn’t be taken lightly. Companies need to think strategically about everything from costs, scalability and increased flexibility, to how the cloud will impact how team members work. Before making the leap and even thinking about comparing cloud-based … Continued

Enterprise security trends to watch

Cybersecurity and enterprise security programs are quickly becoming a top priority for businesses. A successful enterprise security effort connects strategy, performance, and risk to keep a close watch on cyber threats while improving resilience across the enterprise. Leading companies are looking for the right security controls, incident response solutions, and threat intelligence platforms to proactively … Continued

Top 3 things you need to know about SD-WAN

Reliable network services are critical for today’s businesses. Companies need secure, always-on network infrastructure to keep people and places connected and to keep business moving forward. Software-Defined Wide Area Networking (SD-WAN) has attracted a lot of attention over the last several years for its ability to provide on-demand bandwidth and consistent network performance across multiple … Continued