Business Communication Solutions
Streamline Voice Transformation While Unifying Your Strategic Communication Platform
Whether your goal is as simple as SIP trunk cost savings or as advanced as a strategic technology roadmap for the future, Telapprise simplifies every aspect of business communication by helping you break free from the Technology Lifecycle of Pain.
Our Approach to Business Communication
When communication stops, so does your business. From ensuring ongoing customer satisfaction to keeping teams collaborating effectively, an agile communication platform has become a hallmark of continuing success in an ever-changing business environment. While our experts have the technical expertise to help businesses address one-off communication projects, where we really excel is with broader technology initiatives geared toward unifying your communications.
Our experts start by identifying your existing services and infrastructure with a Baseline Assessment. Our assessment guarantees a 2x ROI, but we average closer to a 12x ROI. The more you’re spending on technology and business phone services right now, the more you have to save.
The value Telapprise adds to your organization doesn’t stop at cost savings. Once we save you money, we identify the smartest way to reinvest that money into network projects that all work toward achieving your long-term goals. To optimize your business communication platform, we leverage a variety of options, including:
Unified Communications as a Service (UCaaS)
We’ve found that unified communications (UC) is about as unified as the European Union. What’s often sold as a consolidated, plug-and-play platform rarely pans out that way in reality even after implementation timelines taking three and four times longer than carriers projected. That’s why Telapprise does more than help you understand the right UCaaS solution for your business—we also assess how ready your network is for migration.
By performing a readiness assessment ahead of time, we identify project roadblocks before they become an issue, so we get projects done quicker and with fewer errors along the way, saving both time and money.
Contact Center as a Service (CCaaS)
Telapprise helps increasing revenue, productivity, and visibility at your business’s contact center. Right now, a more mobile workforce is more critical to ongoing business success than ever before. Telapprise can design and implement a cloud-based contact center platform that unifies existing software platforms, delivers global communications, and drives higher customer satisfaction through automation and artificial intelligence, all while freeing you from the constraints of an on-premise solution.
Session Initiation Protocol (SIP) Trunks
SIP trunking is simple, but not all SIP is created equally. Telapprise understands all of the critical factors underpinning a successful SIP project, including SIP capacity planning, rate optimization, failover services, and systems integration. Even if you’re only looking to maintain a SIP trunk framework for a little while longer, our experts can help you develop a strategic network roadmap for the future while optimizing your costs and performance today.
Don’t Do it Alone—Telapprise Is Your Technology Sherpa
Voice transformation and migration projects have some of the highest failure rates out of all IT projects. Telapprise can help you avoid costly delays and outages that slow down your organization. It’s never too early (or too late) to engage us.
Translate Technology Chaos Into Efficiency
If you never want to experience the ongoing frustrations of managing technology vendors again, schedule a Baseline Assessment today to take the first step.