Free Your Business Phone System From On-Premise PBX Hardware Constraints
If your business prefers the ease of use desk phones offer but you want to break free from on-premise hardware management, Telapprise can help. We specialize in designing and implementing hosted PBX platforms while helping you sidestep the most common challenges along the Technology Lifecycle of Pain.
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Hosted PBX builds on the concept of SIP trunking, but instead of housing PBX infrastructure at your facility, you pay a hosted PBX provider to house, manage, and power that equipment for you. Since most hosted PBX providers house your phone network infrastructure in dedicated data centers, a hosted solution is more secure and reliable than an on-premise phone network.
Your team doesn’t have to worry about managing day-to-day phone systems, and as your business grows, it’s easier to add and remove lines with a hosted PBX platform than it is with on-premise PBX. That off-site flexibility makes hosted PBX a natural step on the path to a comprehensive cloud-migration with UCaaS.
As already mentioned, hosted PBX builds on the concept of SIP trunking. With SIP trunking, however, you’re still responsible for managing, upgrading, and repairing an on-premise phone network. With hosted PBX, those responsibilities fall on the hosted PBX provider. It’s vital to understand that hosted PBX does not necessarily offer any additional features or functionality over SIP trunking. Both merely offer dedicated channels for voice traffic only.
Just like hosted PBX builds on SIP trunking, unified communications as a service (UCaaS) builds on hosted PBX. While hosted PBX moves your voice network to an off-site data center to simplify operations and scalability, it goes no further than voice. That means if your team relies on other communication tools like video conferencing or persistent chat, hosted PBX won’t allow you to integrate that data on one unified platform. A UCaaS solution can.
Telapprise starts with where your technology stands today to chart the best course of action to unify and implement the solutions you need for tomorrow.
When businesses are interested in exploring a hosted PBX solution, we most often discover that what they’re really looking for is UCaaS. Fortunately, Telapprise takes care of both needs to meet you where you’re at today and understand where you’re looking to go.
Whether you want to achieve cost savings on your current hosted PBX platform or you’re trying to understand how you can leverage your existing technology to work toward a more sustainable solution, we can help. We guarantee our Baseline Assessment will deliver a 2x ROI for your business, but we average over 12x ROI. With those cost savings, we can then help you fund the technology project you haven’t been able to get off the ground until now.
Contact Center as a Service
If your business runs a contact center, we specialize in increasing contact center revenue, productivity, and visibility with a CCaaS solution.
If you never want to experience the ongoing frustrations of managing technology vendors again, schedule a Baseline Assessment today to take the first step.