With a background in system integration for internet and telephone service providers that wholesale to carriers, Telapprise got our start as a telecom auditing firm specializing in cost savings, benchmarking, and rate optimization.
As a telecom consulting firm, we know how to save money for our clients. But today’s complex communications platforms and strategies require dedication that goes far beyond just auditing. We do more than save you money. We help you gain visibility and build a strategy for long-term success with best-of-breed solutions for voice, data, security and more.
In an age that relies heavily on voice, data, and video communication, telecom expense management (TEM) can quickly become a major cost center.
Seemingly minor errors, such as simple miscalculations, can lead to late fees or unnecessary expenses that end up costing businesses a substantial amount of money.
Today, it takes far more than a telecom audit to find cost savings or errors. Our comprehensive telecom assessments are the first step in the process to help your business realize a cost reduction and get better services. Not only do these assessments prevent errors, but they can also help uncover outdated contracts from voice and internet services to MPLS, SASE, broadband, security networks and more.
Where does Telecommunications Expense Management (TEM) Software come in? Many people think that they can use TEM software to audit their telecommunications infrastructure, but that’s a misnomer. There is no such thing as “telecom auditing software.”
TEM software allows an organization to conveniently keep track of circuit inventory and contracts, and helps you spot issues to manage disputes. But there is no way to know if something is wrong, until a human being enters that data into the system. So, someone still has to gather all the information necessary before entering it into the system and ultimately managing it. If you’re not sure what information you need to collect, and why it matters in the first place, your software will never live up to its true potential.
TEM implementation takes time, so having real people to build a baseline cost and inventory foundation in the meantime is crucial to reaching the end goal of properly tracking your data. Telapprise is committed to making the implementation process simple by employing experts who fully understand the process.
Telapprise not only helps with foundational telecom invoice audits, but we also provide strategic direction on where to begin, how to manage your expenses, and the best course of action when planning for your company’s future. Our telecom assessments reach every corner of your communications infrastructure where multiple vendors, solutions, and price points are interwoven with short and long-term business needs.
One study found that telecom costs can often account from anywhere between 5-20% of a company’s expenses each year depending on the number of errors present. Telecom auditing provides more than financial benefits; it also provides stability and accountability. Some of the chief benefits include:
- Assessments help you to create an effective telecom budget and allocate expenses accordingly throughout your company.
- Outsourced telecom audits mean less work for internal departments, such as IT, by eliminating the need for employees to personally track and monitor spending, freeing them up to spend more time on specialized work.
- Telapprise telecom assessments unearth outdated contracts or services that may have gone unnoticed.
- Audits through Telapprise provide visibility that develops a baseline understanding towards identifying the paths forward for technology migration to newer tech.
- An extensive telecom assessment helps you understand bandwidth needs at specific times, and from specific locations, or via specific carriers. No more guesswork!
- Our telecom audits help identify areas of potential security threats.
- A telecom assessment can identify when your peak call times are so you can respond to your customers in a timely fashion and improve your reputation with carriers.
- A comprehensive telecom assessment can help you to optimize surcharges and supplements for invoices, data, internet options, colo facilities, mobility rates, collaboration, conferencing and more!
Many clients turn to us to identify telecom cost-saving opportunities—and soon discover that we can optimize much more than business communication expenses or find billing errors on telecom invoices.
At Telapprise, we take a thorough four-phase approach to understanding and optimizing your existing telecom services.
Our experts begin by conducting a detailed discovery process that identifies where you need guidance and how we can help. This includes a comprehensive analysis of all of your needs, from wireless services, to bandwidth and VoIP, to security and remote access, and voice/long distance.
Following the preliminary discovery phase, network transformation, transparency, and savings become attainable on any network. Finally, we provide you with a comprehensive findings report outlining which gaps in your current approach were discovered, how our team of experts filled these gaps, how it affects your overall telecom spend, and any cost savings.
This process is accomplished through our four-phase method which includes data collection, analysis, optimization, and implementation. When it comes to data collection, we take a deep dive into your existing contracts, services, carriers, and devices in order to familiarize ourselves with every line item of your current billing. Understanding where your organization is at and what your goals are for the future help our experts determine what we can best do to help.
After we understand your organization’s objectives, we move on to analyzing and verifying the collected data. This part of the process includes building invoice and contract summaries, as well as an overarching report of your current services in order to help our experts begin developing a broader technology blueprint that serves as a framework for future management and technology projects. Analyzing this data helps you gain an in-depth understanding of what you already have and what you actually need.
The last steps in our holistic four-phase approach are optimization and implementation. We begin identifying areas for cost savings and network optimization in the services, assets, and technology you already have. After logging their findings, our experts will recommend where and how we can save your organization money. During the final phase, Telapprise focuses on bringing any ongoing disputes with your carriers to a resolution.
With recommendations included in the findings reports, Telapprise makes migration into implementation nearly seamless.
In short, Telapprise goes beyond telecom bill auditing to bring you business solutions, helping to break the lifecycle of pain!