OptiMax Telecom Expense Management
Automate Manual Processes, Consolidate Invoices, and Increase Visibility With OptiMax TEM
With our OptiMax Telecom Expense Management (TEM) solution, Telapprise optimizes and streamlines your overarching technology platform while saving you time, money, and frustration at every stage of the Technology Lifecycle of Pain.
Our Solution for True Telecom Expense Management
We know what you’re thinking—with all the Telecom Expense Management software available on the market today, why would you need a company like Telapprise for TEM services? The short answer is that software is only one part of a comprehensive TEM strategy. In fact, TEM software alone isn’t really Telecom Expense Management. That’s because, along with software, the core components of a robust TEM platform also include:
- Auditors
- SaaS
- Telecom Agents
- Business Process Outsourcing
With so many moving parts, TEM software may be excellent for achieving visibility across your telecom platform, especially when managing multiple locations or dealing with enterprise telecom management. However, there are just as many factors that software alone can neither account for nor streamline. Telapprise helps you translate that chaos into efficiency by managing those factors while providing macro-level insights that unify your broader business technology strategies.
Translate Telecom Chaos Into Streamlined Efficiency
If you’re ready to take the next step, our Baseline Assessment offers an ideal place to start consolidating and unifying your technology platforms.
There’s More to TEM Services Than Software
Let’s start with the auditing process. Software makes it easier to track inventory, optimize contracts, and manage disputes, but someone still has to gather all that information before entering it into the system and ultimately manage it. If you’re not sure what information you need to collect (and why it matters!) in the first place, your software will never live up to its true potential. (Industry insight: internal telecom auditing rarely works the way you expect it to, and traditional telecom audits never tell the full story.)
Whenever you’re using software, you still need someone to manage, optimize, and upgrade the software itself. You may have an internal IT team to oversee software management, but TEM software has evolved into its own niche, and you need a macro-level overview of the industry to really understand which software and reporting tools are right for your organization.
And we still haven’t touched on the human element—telecom agents, brokers, and contract specialists. Every broker will tell you their service is the right fit for your organization, even when it isn’t. After all, when was the last time someone told you you’d be better off going with the other guy? TEM software alone can’t tell you who to choose or identify who can deliver on their promises.
Ultimately, telecom is never a one-and-done solution. As part of the telecom lifecycle, your telecom platform needs to continually evolve alongside your organization. When you don’t have the time, money, or knowledge to achieve that goal, you’re going to run into technology troubles. That’s why the experts at Telapprise take a macro-approach to your broader technology platform by uncovering network efficiencies and opportunities for growth that even the most advanced TEM software is blind to.
The Benefits of Our Telecom Expense Management Solution
Our OptiMax TEM solution streamlines every aspect of your telecom platform by delivering:
- Carrier Invoice Audits
- Each month, we identify areas where your business is overspending on telecom while overseeing the dispute and refund process.
- Inventory Baseline Analysis
- We deliver visibility across all services, contracts, devices, and locations with one consolidated platform.
- Inventory Optimization
- By optimizing inventory on an ongoing basis, we reduce costs, leverage carriers during negotiations, and develop a strategic technology vision.
- Sourcing and Procurement
- We handle sourcing and procurement to improve rates, clarify terms and conditions, deliver realistic implementation timelines, and guarantee order visibility and accuracy.
As part of the OptiMax package, our experts also oversee:
- Operational Management
- Invoice and Contract Management
- Expense Management
- Dispute Management and Resolution
- Reporting
What results can you expect with our OptiMax solution? We typically reduce telecom expenses by 7% to 20%. At the same time, your organization is also better able to reduce or redirect resources to core business functions without compromising on technology and business communication.
Translate Technology Chaos Into Efficiency
If you never want to experience the ongoing frustrations of managing technology vendors again, schedule a Baseline Assessment today to take the first step.