Baseline Telecom Spend Analysis
Our Four-Phase Approach to Optimizing Your Telecom Budget
No matter how much you are spending on your current telecom services, Telapprise has the expertise to identify and implement cost-saving opportunities at every level. We are confident that we can pinpoint and fill in any gaps in your current approach, which is why all of our Baseline telecom spend assessments are backed with a 2x ROI guarantee.
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A traditional telecom audit provides you with an overview of the billing errors associated with your services. Additionally, because an audit is evaluated through a pass/fail lens, a traditional audit doesn’t necessarily identify erroneous services or problems in established contracts, suggest optimal technology, or point you in the right direction with a technology blueprint. Telapprise does all these things.
With our Baseline Assessment, we take a holistic four-phase approach to understanding, analyzing, optimizing, and reporting on your existing telecom services while delivering an average 12.4x ROI. Once complete, you’ll have the visibility you need to streamline management going forward.
We start by identifying every document/record, circuit, service, contract, and invoice related to your current telecom environment. From there, we conduct an extensive investigation to identify telecom billing errors, obsolete services, non-contracted, and incorrect rates. Finally, we provide a detailed Summary of Findings Report that highlights gaps in your current approach, how we solved them, and your ultimate cost savings. But that’s just a broad stroke of what we really do, so let’s break down each phase in greater detail.
Telapprise saves you money on telecom expenses today to fund your broader technology projects tomorrow.
As we’ve said elsewhere on the site, buying from a traditional telecom broker is similar to purchasing a watch from the shady salesperson in a trench coat off of Times Square. You never know what you’re really getting, and the person doesn’t care as long as they get paid. On the other hand, Telapprise is like the licensed watch retailer in the middle of Times Square, caring about their reputation and long-term relationships.
What do we do differently? To start, we actually take the time and effort to obtain a firm understanding of what you already have in place and what you are looking to accomplish. The important first step of the engagement is taking a deep dive into your existing contracts, services, carriers, and devices in order to familiarize ourselves with every line item of your current billing.
During the first few days of your telecom spend assessment, our experts focus on getting to know you—where you’re at as an organization, what your goals are, and how your team currently uses the tools they already have. Along with an initial client interview, we also collect:
With the foundation laid for a successful partnership, Telapprise then turns to gain clarity from your organization’s existing vendors by collecting information like:
If some of these acronyms are new to you, then we know you’re missing out on cost-saving opportunities.
Once we’ve gathered all the data we need, we start verifying and analyzing that data. We begin by breaking down and poring over each invoice and contract to identify which services you’re using, which you aren’t, and where you’re overpaying. We build a separate invoice and contract summary as part of that review which provides insights into how you’re spending your money that you can’t find anywhere else. Lastly, we build an overarching report of your current services inventory, so you gain an in-depth understanding of what you already have and what you actually need. These insights enable us to begin developing a broader technology blueprint that serves as a cohesive framework for future management and technology transformation projects.
After we’ve analyzed your contracts and invoices, our experts log their findings, almost always encounter billing errors, but merely finding billing errors isn’t enough to start saving you money unless you know where to go from there. Fortunately, Telapprise makes that easy for you by presenting any billing disputes directly to your carriers. We negotiate the refunds while eliminating excess services to recoup the money you deserve and reduce costs in the long run. After preliminary negotiations with carriers, our team starts creating your organization’s Summary of Findings Report.
While we’re identifying areas to hold your carriers accountable during phase 2, we simultaneously begin identifying optimizations to the services, assets, and technology you already have. We identify areas for cost savings and network optimization. After we’ve analyzed your contracts, invoices, service inventory and technology, our experts carefully and precisely log their findings. Our team then provides a set of clear, digestible recommendations for where and how we can save you money internally as part of your Summary of Findings Report.
During the final phase, Telapprise focuses on bringing any ongoing disputes with your carriers to a resolution. With previous issues resolved and money back in your pocket, we move forward by optimizing current rates and services based on the real-world data we collected and analyzed during phases 1 and 2. When you decide to implement recommendations provided in the Baseline Assessment Summary of Findings Report, we make migration seamless with our trilingual approach and expertise in project management. Following project completion, we even confirm and verify that implementations are completed as approved and requested.
If you never want to experience the ongoing frustrations of managing technology vendors again, schedule a Baseline Assessment today to take the first step.