Wondering what our approach looks like in practice? Let’s run through a real-world case study. A large public company initially enlisted us to streamline their approach to telecom expense management (TEM). At the time, they relied on a third party to manage a software solution, but they quickly discovered that software alone wasn’t enough to achieve their business goals. They vetted and selected Telapprise out of dozens of prospective partners to tackle their TEM problems, but even before that, we’d already discovered underlying technology problems that were slowing down their business and cutting into their bottom line.
If we’d started with TEM, we would have essentially been trying to change a car tire while traveling down the highway at 60 miles per hour. That’s why we first executed a Baseline Assessment that analyzed what they already had before we overhauled anything. From there, we built out a full inventory of services and initially identified $1.4 million in annual savings potential. Those savings included not only their telecom services, but also their broader network strategies.
One of the most significant inefficiencies was that they relied on multiple outsourced network managers to all do the same thing. Due to mismanagement and miscommunication, they essentially had multiple networks around the globe, all doing the same thing, but managed by multiple vendors and used at different locations, which significantly increased operating expenses. To fix this, we integrated each disparate network under one unified network platform, ultimately reducing their monthly technology spend from half a million dollars to $280,000.
Now, Telapprise has become their trusted technology partner at every level. Any time they’re considering a technology initiative, they won’t greenlight the project until our experts do. That way, we’re not only keeping their network unified across the globe—we’ve also become a rare source of consistency, reliability, and trust in a technology landscape that’s always in flux.